Business

Why Labubu Sells: Viral Marketing Secrets for Startups

Here’s the story of how a quirky toy transformed into a worldwide phenomenon.

Updated

September 15, 2025 2:50 PM

Labubu vinyl figure displayed with surprise blind boxes in a store in Guayaquil, Ecuador.

Trends move fast. One moment it's Dubai’s viral “Kunafa” chocolate bar, the next it’s Labubu—a mischievous-looking doll—racks up US$670 million in revenue this year, even outpacing Barbie and Hot Wheels. Celebrities like BLACKPINK’s Lisa and Dua Lipa have been spotted with Labubu dolls—whether as bag charms or in playful social posts.  

For those unfamiliar, Labubu is the breakout character from the book series“The Monster” by Hong Kong-born, Belgium-based artist Kasing Lung. Alongside Labubu, the series features other quirky monsters like Zimomo, Mokoko and Tycoco—often grouped together as “Labubus”. These vinyl Labubu figures first entered the collectible scene in 2011 as “Monsters”, produced by Hong Kong-based production house How2Work. In 2019, Lung signed an exclusive licensing deal with Pop Mart, a Beijing-based toy collectible company, which further boosted the recognition and popularity of the franchise.

At first glance, Labubu might seem like just another fad. But the craze shows something deeper: in digital marketing, virality doesn’t happen by accident. It’s the result of timing, relatability and the rway global communities amplify trends.  

So, what can marketers learn from the Labubu phenomenon? Let’s take a closer look.  

1. Unconventional aesthetic

Labubu’s unconventional aesthetics—a notorious grin, sharp teeth and wide eyes—break the traditional mold of “cute” toys. The social listening report from Meltwater, a media intelligence company reveals that from January to May 2025, mentions of “cute” outnumbered “ugly” nearly five to one. This “ugly-cute” look gave Labubu its identity and helped it stand out in a crowded market.

Marketing lesson: In a world of where everything blends together on endless feeds, uniqueness wins. Standing out with bold, even unconventional design choices can spark curiosity and desire. By leaning into what makes a product different, brands create instant recognition and give people something worth talking about.  

2. Building authentic connections

Labubu’s surge in popularity is deeply rooted in Pop Mart’s focus on building genuine relationships with its fans. The company encourages user-generated content— unboxings, fan art, influencer stories—that fueled Labubu’s spread online and build brand engagement. Fans weren’t just buying toys; they were becoming part of a community that celebrated each new design.

Marketing lesson: Customers don’t want to feel like faceless buyers. They want to feel seen, heard and part of something bigger. By encouraging engagement and valuing contributions, brands can turn casual customers into loyal advocates who spread the word on their behalf.

3. Relatability fuels sharing

While Pop Mart notes Labubu is most popular among women aged 18–30, its audience has broadened beyond that group. The design draws on influences from Nordic mythology and East Asian “kawaii” culture, making it feel both familiar and new to global audiences.    

For Millennials and Gen Xers, Labubu also sparks nostalgia for toy crazes like Tickle Me Elmo and Beanie Babies that once lit up childhoods before fading away. Together, these layers of cultural resonance and cross-generational charm give Labubu an unusually broad reach.  

Marketing lessons: Relatability is a powerful driver of virality. When a product can connect across generations and cultures, it expands far beyond a niche fan base. Brands that blend familiarity with novelty can build bridges to much larger audiences.  

4. The power of surprises

Labubu’s blind box model makes buying feel like a game. The thrill of not knowing which design you’d unwrap made collecting Labubus fun. It also turns buying into an emotional experience rather than a rational choice, fueling the urge to complete entire collections.  

Besides, the suspense itself became content—millions watched unboxing videos to share in the excitement. Even BLACKPINK’s Lisa admitted she began with “only three to four” Labubus but soon wanted “a whole box” of the latest collection.  

Marketing lesson:  Mystery creates excitement, and excitement drives repeat purchases. By adding an element of surprise, brands can make the buying experience feels less like a transaction and more like a story unfolding. That thrill keeps customers coming back and makes the product easy to share online.

5. Scarcity creates demand

Pop Mart releases Labubus in limited drops, often tied to holidays or cultural events. Some editions include ultra-rare “chase” figures—appearing only once in every 144 boxes—creating a strong sense of urgency and fear-of-missing out (FOMO) among buyers. This strategy fuels a booming resale market, where regular figures retailing at US$25 can sell for US$200–US$300, and rare editions have even fetched prices up to US$150,000.  

Marketing lessons: Scarcity isn’t just about limiting supply—it’s about building anticipation. By tying releases to events and sprinkling in rare editions, brands keep fans watching for the next drop. This combination of urgency and exclusivity transforms ordinary products into must-have collectibles.

6. Smart collaboration

Labubu has expanded its reach through creative brand collaborations. For instance, the Labubu x Coca-Cola series features figures in iconic red-and-white themes, while a Vans Old Skool drop merged streetwear in the clothing brand’s notable checkerboard pattern with collectibles. The One Piece collaboration blended Labubu’s quirky style with beloved anime heroes, appealing to fans of both worlds.    

Marketing takeaway: Collaborations breathe fresh life into a brand and open doors to new audiences. Partnering with well-known names adds cultural weight and collectible value, while keeping the brand relevant in different communities. Done right, collaborations turn niche products into mainstream sensations.  

Summing up: Lasting lessons from Labubu

Labubu’s phenomenal success is more than a passing craze. It’s proof that bold design, authentic community building, clever scarcity and cultural collaborations can transform a quirky idea into a global movement.  

For marketers, the takeaway is simple: don’t just chase trends—create something real and let your community shape the story with you. Be bold, stay authentic and bring your fans along for the ride. That’s how brands move from fleeting hype to lasting cultural icons.

Header image from Adobe Stock

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Entertainment

What the Sean ‘Diddy’ Combs Court Case Can Teach Us About Running a Business

How the high-profile trial of the music mogul offers lessons for entrepreneurs on accountability, ethics, and leadership.

Updated

August 29, 2025 4:12 PM

Sean "DIddy" Combs.

Sean “Diddy” Combs—hip-hop icon, entrepreneur, and cultural force—has built a career on his larger-than-life persona, business acumen, and ability to dominate industries ranging from music to fashion to spirits. But his recent trial, which involves explosive allegations of racketeering, sex trafficking, and transportation to engage in prostitution, has cast a shadow over his legacy.

The federal trial, which began after his arrest in September 2024, has revealed shocking claims, including coercion, manipulation, and the abuse of power in both personal and professional settings. While Combs has pleaded not guilty to all charges, the case offers valuable lessons for small business owners about leadership, ethics, and the responsibility that comes with power.

Here’s what entrepreneurs can learn from the allegations and fallout surrounding Diddy’s trial.

1. Leadership requires ethical responsibility

Diddy has been accused of creating a toxic environment that involved coercion, manipulation, and abuse of power—both in his personal relationships and his professional dealings. The trial has highlighted allegations of “freak-offs,” elaborate sexual encounters with escorts that were reportedly coerced, as well as threats of financial and reputational harm to control others.

In business, leaders hold significant power over employees, partners, and collaborators.  whether through coercion, intimidation, or favoritism—can lead to toxic environments and long-term damage to the organization.

  • Lesson: Ethical leadership isn’t optional—it’s foundational. A business thrives when leaders create a culture of fairness, respect, and accountability.
  • What You Can Do: Establish a code of conduct for your business that applies to everyone, including yourself. Make sure workplace policies clearly define acceptable behavior and outline consequences for unethical actions.

2. Accountability starts at the top

The case has shown how Diddy’s alleged actions went unchecked for years, with accusations of violence, threats, and even financial control over his accusers. Testimonies from former employees and partners reveal a pattern of behavior that created a culture of fear and silence around him.

For small business owners, this is a reminder that accountability begins with leadership. If you fail to hold yourself and others accountable, you risk fostering an environment where misconduct is ignored or accepted.

  • Lesson: Build a culture of accountability in your organization. As a leader, you set the tone for how issues are addressed and resolved.
  • What You Can Do: Implement systems for reporting grievances anonymously, and ensure employees know they will be heard without fear of retaliation. Create a safe space where concerns can be raised and resolved transparently.

3. Your personal actions impact your business

A recurring theme in the trial is how Combs’ personal actions—both alleged and confirmed—have affected his professional reputation. From footage of him physically assaulting Cassie in a hotel hallway to allegations of coercion during drug-fueled parties, the courtroom revelations have tarnished his public image and cast a shadow over his brand.

For small business owners, this reinforces an important truth: your personal behavior can have far-reaching consequences for your business. Customers, employees, and partners often associate the values and reputation of a business with its leader.

  • Lesson: Your personal and professional lives are intertwined when you’re a leader. Protect your reputation by maintaining integrity in all areas of your life.
  • What You Can Do: Be mindful of your actions in both personal and professional settings. If mistakes happen, address them openly and take responsibility. Transparency and integrity can help rebuild trust.

4. Power dynamics must be managed carefully

The case has also highlighted the dangers of power imbalances. Testimonies from accusers like Cassie allege that Diddy used financial control—such as threatening to withhold rent payments—to coerce others into complying with his demands.

In a small business setting, power dynamics are also present, particularly between employers and employees or business owners and partners. Misusing that power, even unintentionally, can lead to resentment, distrust, and legal challenges.

  • Lesson: Power should never be used to manipulate or control others. Instead, use your position to empower employees and foster positive relationships.
  • What You Can Do: Regularly evaluate how decisions are made in your business. Ensure fairness in hiring, promotions, and partnerships, and avoid placing undue pressure on others to comply with your expectations.

5. Proactive measures prevent crises

The allegations against Diddy span more than a decade, with claims of abuse dating back decades. Had there been systems in place to address grievances or hold him accountable earlier, the damage to his brand—and to the individuals involved—might have been mitigated.

For small businesses, neglecting proactive measures to address workplace issues can lead to larger crises later. Waiting until problems escalate is not only costly but can also permanently harm your business’s reputation.

  • Lesson: Don’t wait for a crisis to address underlying issues. Build proactive systems to identify and resolve problems before they spiral out of control.
  • What You Can Do: Conduct regular employee feedback sessions, audits of workplace culture, and reviews of leadership behavior. Stay informed about potential risks and address them early.

Conclusion

The Sean “Diddy” Combs trial is a cautionary tale about the consequences of unchecked power, unethical behavior, and a lack of accountability. For small business owners, it underscores the importance of leadership that prioritizes transparency, fairness, and integrity.

Running a business isn’t just about profits—it’s about creating a legacy founded on trust and respect. By learning from the mistakes and controversies of others, entrepreneurs can build companies that inspire loyalty, foster positive relationships, and stand the test of time.

Header image via NBC News